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Knowledgebase >> Troubleshooting >> Satellite - DVD/Blu-ray - Digital Video Recorders - Online Streaming >> Redbox DVDs listed as having closed captioin (CC) not being filtered

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Redbox DVDs listed as having closed captioin (CC) not being filtered

Redbox mistakenly lists many DVDs as having closed captioning when they do not. Apparently whoever is responsible for entering that information thinks subtitles (SDH) is the same as closed captioning (CC); it is not the same. The TVGuardian needs the CC signal to detect and block profanity.

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